Returns & Exchanges

At Reed Bamboo Shade, we want you to be completely satisfied with your natural window treatments. If your shades aren't a perfect fit for your home, we offer a 30-day return window for all standard-sized products in their original condition.

1

Initiate Your Request

Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) and the correct warehouse address.

2

Pack with Care

Place the bamboo shades securely in their original packaging, ensuring all mounting hardware and instructions are included to prevent damage during transit.

3

Ship the Item

Affix the shipping label to the exterior of the box and drop it off at your nearest carrier location; we recommend using a trackable service for your peace of mind.

4

Receive Your Refund

Once our quality control team inspects the returned shades, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing